Co-working spaces provide a flexible and cost-effective alternative to traditional office space, as they allow individuals to rent a desk, a private office, or a meeting room.
Co-working spaces typically offer amenities such as high-speed internet, printing and copying services, conference rooms, and shared common areas. They may also provide opportunities for networking, social events, and professional development.
However, these are popular among freelancers, entrepreneurs, startups, and small businesses, as they offer a supportive community and a productive work environment. They can also be a great option for remote workers who need a professional space to work.
Overall, co-working spaces provide a flexible and dynamic workspace that caters to the needs of today’s workforce, promoting collaboration, creativity, and productivity.
Here, we have prepared a customer satisfaction survey on our co-working space.
Total participants = 50
1. Which of the following amenities or services are most important to you in a co-working space?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| High-speed internet | 15 | 30% |
| Conference rooms | 11 | 22% |
| Printing and scanning facilities | 7 | 14% |
| Coffee and snacks | 9 | 18% |
| Access to office equipment | 8 | 16% |
2. How satisfied are you with the level of customer service and support provided by your co-working space staff?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| Strongly satisfied | 21 | 42% |
| Satisfied | 24 | 48% |
| Strongly dissatisfied | 3 | 6% |
| Dissatisfied | 2 | 4% |
3. How likely are you to recommend your co-working space to a friend or colleague?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| Agree | 18 | 36% |
| Strongly agree | 21 | 42% |
| Not sure | 8 | 16% |
| Disagree | 3 | 6% |
4. How satisfied are you with the following aspects of your co-working space?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| Accessibility of the space | 8 | 16% |
| Quality of the facilities | 12 | 24% |
| Cleanliness and maintenance of the space | 7 | 14% |
| Comfort and ambiance of the space | 10 | 20% |
| Noise level in the space | 9 | 18% |
5. Do you want to renew your co-working space membership when it expires?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| Agree | 18 | 36% |
| Strongly agree | 22 | 44% |
| Not sure | 6 | 12% |
| Disagree | 4 | 8% |
6. How satisfied are you with the price and value for money of your co-working space membership?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| Satisfied | 18 | 36% |
| Strongly satisfied | 26 | 52% |
| Dissatisfied | 4 | 8% |
| Strongly dissatisfied | 2 | 4% |
7. Will you frequently use a co-working space?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| Agree | 18 | 36% |
| Strongly agree | 22 | 44% |
| Not sure | 5 | 10% |
| Disagree | 5 | 10% |
8. How do you feel about the level of privacy and security provided by your co-working space for short-term rentals?
Answered 50, Skipped 0, Response Total 50
| Answer Type | Responses | Percentages |
|---|---|---|
| Satisfied | 25 | 50% |
| Strongly Satisfied | 20 | 40% |
| Dissatisfied | 3 | 6% |
| Strongly Dissatisfied | 2 | 4% |
